Last Updated: January 1, 2026
🚚 Delivery Areas
Edith & Edna Closet currently ships to all regions within Ghana. We are working on expanding to other West African countries soon.
📍 Current Delivery Zones:
• Greater Accra Region
• Ashanti Region (Kumasi metropolitan area)
• Western North Region (Sefwi Wiawso and surrounding areas)
• Western Region (Takoradi, Sekondi)
• Central Region (Cape Coast)
• Eastern Region (Koforidua)
• All other regions via partner courier services
⏱️ Processing Time
Order processing time: 1-3 business days (Monday to Friday, excluding public holidays)
During this time, we verify your order, check product availability, package your items, and prepare them for shipment.
⚠️ Note: Orders placed on weekends or public holidays will be processed on the next business day.
🚛 Delivery Time & Rates
Delivery times vary by location. We partner with reliable courier services, including:
- Red Star Express - Nationwide delivery
- DHL Ghana - Express delivery (Accra & Kumasi)
- Local dispatch riders - Same-day delivery in the Sefwi Wiawso area
| Location |
Standard Delivery |
Express Delivery |
Cost (GHS) |
| Sefwi Wiawso & Surrounding Areas |
1-2 business days |
Same day (order before 12pm) |
10 - 15 GHS |
| Greater Accra / Tema |
2-4 business days |
1-2 business days |
20 - 80 GHS |
| Kumasi (Ashanti Region) |
2-4 business days |
1-2 business days |
20 - 60 GHS |
| Takoradi / Cape Coast |
3-5 business days |
2-3 business days |
25 - 65 GHS |
| Other Regional Capitals |
4-7 business days |
3-5 business days |
30 - 80 GHS |
| Rural / Remote Areas |
7-10 business days |
Not available |
40 - 90 GHS |
🎉 Free Shipping Offer: Enjoy FREE standard shipping on orders over GHS 500 within Greater Accra and Kumasi metropolitan areas!
📱 Order Tracking
Once your order is shipped, you will receive:
- SMS notification with tracking number and courier details
- Email confirmation with tracking link (if email provided)
- WhatsApp update for customers who provide a WhatsApp number
You can track your order status by contacting us via WhatsApp at (+233) 540556040 with your order number.
📦 Delivery Process
What to expect:
- Before delivery: Our courier will call to confirm your availability and delivery time
- At delivery: You'll receive a call from the dispatch rider when they arrive
- For Cash on Delivery: Please have exact change ready as riders may not carry large amounts of change
- For Mobile Money: Ensure you have completed payment before delivery
Failed Delivery Attempts:
If delivery fails after two (2) attempts due to:
- Wrong or incomplete address provided
- Recipient not available at the provided location
- Phone number unreachable or incorrect
The order will be returned to our warehouse, and you will be contacted to arrange redelivery at an additional fee of 15 GHS.
⚠️ Important Notes
- Address Accuracy: Please double-check your delivery address before submitting your order. We are not responsible for orders delivered to incorrect addresses provided by customers.
- Delivery Delays: While we strive to meet delivery timelines, unforeseen circumstances (weather, traffic, public holidays, courier issues) may cause delays. We will notify you of any significant delays.
- P.O. Box Addresses: We cannot deliver to P.O. Box addresses. Please provide a physical address with landmark for easy navigation.
- Working Hours: Deliveries are made Monday-Saturday, 9:00 AM - 6:00 PM. Sunday and public holiday deliveries available for express service only (additional fee may apply).
🌍 International Shipping
We currently do not offer international shipping.